This Privacy Policy explains how Livita LTD (“Livita”, “we”, “us”, “our”) collects and uses personal data when you visit livita.software (the “Site”) or contact us about our services.
We are a UK private limited company. Our registered office is 85 Great Portland Street, London, England, W1W 7LT. That address is our registered office for legal and company purposes; it is not necessarily a walk-in client office.
Who is responsible for your data?
Livita LTD is the data controller for personal data processed through this Site.
Privacy enquiries: contact@livitasoftware.com
What data we collect
We may collect the following categories of information:
- Contact details you provide when booking a call through our scheduling page (Cal.com, hosted at cal.eu) — typically your name, email address, and any information you choose to share in booking questions.
- Technical data collected automatically when you browse the Site — such as IP address, browser type, device type, referring URL, and pages viewed. This is collected through standard server and security logs.
- Cookie data — see the Cookies section below.
We do not use Google Analytics or similar analytics platforms on this Site.
How we use your data
We use personal data to:
- Respond to enquiries and schedule introductory calls.
- Operate, secure, and improve the Site.
- Comply with legal obligations and defend our legal rights.
Booking details and related correspondence are handled according to this policy. We do not use them for unrelated marketing without your consent.
Legal bases (UK GDPR)
Depending on the context, we rely on:
- Legitimate interests — to respond to business enquiries, operate the Site, and keep it secure.
- Consent — where you accept non-essential cookies (if offered).
- Contract — if you become a client, additional processing may be governed by our client agreement.
- Legal obligation — where we must retain or disclose information by law.
Cookies
We use the Cookie Notice & Compliance for GDPR/CCPA plugin to display a cookie banner and record your cookie preferences where applicable.
We do not set analytics or advertising cookies on this Site. Any cookies in use are limited to what is necessary to run the Site, remember cookie choices, or support basic security.
Third-party services
We use trusted providers to run the Site and handle enquiries. These may include:
- Hosting provider — stores and serves the Site.
- Cal.com (Cal.eu) — powers our scheduling page and embedded booking widget on the contact page. When you book a call, Cal.com’s privacy policy applies to information you submit on their booking flow.
We select providers with appropriate safeguards. Where a provider processes data outside the UK, we rely on approved transfer mechanisms where required.
International processing
We are based in the United Kingdom and may work with team members and service providers in other countries. Personal data may therefore be processed globally, but Livita LTD remains the controller for data collected through this Site.
How long we keep data
We keep contact enquiries and related correspondence for up to three (3) years after our last meaningful interaction, unless a longer period is required for legal, accounting, or dispute-resolution purposes. Server logs are retained for a shorter operational period.
Your rights
Under UK data protection law you may have the right to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability where applicable. You may also withdraw consent at any time where processing is based on consent.
To exercise your rights, email contact@livitasoftware.com. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes will be reflected on this page.
Contact
Livita LTD
85 Great Portland Street, London, England, W1W 7LT
contact@livitasoftware.com